Rules
1. Introduction
1.1. By visiting the Tiger Casino website (hereinafter, the "Site"), including any section thereof, and by registering a gaming account, you confirm your acceptance of the rules and policies in force as published on the Site. Such documents include: these Terms and Conditions, the Responsible Gaming Policy, rules of individual games, and the terms of promotional campaigns, promotions, and bonus offers published by the Company. Together, all of the foregoing documents are referred to as the "Terms of Use".
Before you start using the Site, we recommend that you carefully read the Terms of Use. If you do not agree with any provision, or if you have voluntarily self-excluded from gambling, you must refrain from registering for and using the Site or must immediately cease using it. Access to the Site's functionality is granted only on the condition of full and unconditional acceptance of these rules.
1.2. In the text of the Terms of Use, the terms "Company," "we," "us," and "our" refer to the operator of Tiger Casino and do not refer to any third parties, except as expressly stated in these rules.
1.3. The services provided through the Site are intended solely for legally capable natural persons. Use of Tiger Casino's services by legal entities, their representatives, or any organizations that are not natural persons is strictly prohibited.
2. Terms of Use
2.1. Tiger Casino reserves the right to review, supplement, or amend these Terms of Use at any time. Such changes may be driven by the Company's commercial interests, changes in applicable legislation, requirements of regulatory authorities, or the need to improve the quality of service for users.
You are solely responsible for regularly reviewing the current version of the Terms of Use. We recommend that you periodically check the relevant section of the Site for updates. The Company may, at its sole discretion and without prior notice, change the Site's functionality, software, list of services, terms of promotions and bonus programs, and requirements relating to access to and use of the Site, where required under applicable law.
2.2. If you do not agree with the changes made, you must stop using the Site and may close your account by contacting support at: [email protected].
Continued use of the Site after publication of an updated version of the Terms of Use constitutes confirmation of your agreement to the changes, regardless of whether you have actually read the relevant notice. This rule applies to any additions, exclusions, editorial changes, or updates to information about the Company and the services provided.
3. Legal provisions
3.1. Age restrictions Access to Tiger Casino's services is granted only to persons who have reached the age of 18 or the minimum age established by the laws of your country of residence for participation in gambling (hereinafter, the "Permitted Age").
If you have not reached the Permitted Age, registration and use of the Site are strictly prohibited. The Company may request documents confirming your age at any time. If appropriate evidence is not provided, or if there are reasonable grounds to suspect that the user has not reached the age required by law, Tiger Casino reserves the right to immediately block the account and suspend the provision of services without prior notice.
3.2. Legality of use Online gambling may be fully or partially prohibited in certain jurisdictions. Tiger Casino does not provide legal advice and does not guarantee that use of the Site is lawful in your place of residence.
You independently decide to use the Site and bear personal responsibility for verifying that such use complies with the laws of your jurisdiction. The Company makes no statements and provides no warranties regarding the lawfulness of access to the Site's services under the laws applicable to you.
3.3. Compliance with laws Tiger Casino does not intend to provide services in violation of the laws of any country or territory. By registering on the Site, you confirm and warrant that your use of the services does not contravene the laws and regulations of your jurisdiction.
The Company is not liable for the consequences of unlawful, unauthorized, or improper use of the Site by a user.
3.4. Restricted jurisdictions Creating an account, making deposits, and using Tiger Casino's services is prohibited for persons located or residing in the following countries and territories:
Abkhazia, Afghanistan, American Samoa, Angola, Anguilla, Antigua and Barbuda, Aruba, Australia, Azad Kashmir, Barbados, Belgium, Bermuda, Bonaire, Botswana, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chad, China, Christmas Island, Cocos (Keeling) Islands, Comoros, Cook Islands, Crimea, Cuba, Curaçao, Cyprus, Democratic Republic of the Congo, Donetsk People's Republic, East Timor, Eritrea, Falkland Islands, Faroe Islands, Federated States of Micronesia, France, French Guiana, Gabon, Germany, Gibraltar, Grenada, Guadeloupe, Guam, Guernsey, Guyana, Haiti, Hong Kong, Iran, Iraq, Isle of Man, Jersey, Kosovo, Libya, Lithuania, Luhansk People's Republic, Macao, Malawi, Marshall Islands, Martinique, Mayotte, Montserrat, Myanmar, Netherlands, New Caledonia, Nicaragua, Niger, Niue, Norfolk Island, Northern Mariana Islands, North Korea, Palau, Pitcairn Islands, Portugal, RĂ©union, Rwanda, Sahrawi Arab Democratic Republic, Saint BarthĂ©lemy, Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Sint Maarten, Saint Vincent and the Grenadines, Samoa, SĂŁo TomĂ© and PrĂncipe, Saudi Arabia, Saba, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Eustatius, Sint Maarten, Slovakia, Solomon Islands, Somalia, South Africa, South Ossetia, South Sudan, Spain, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tokelau, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, Uganda, United Kingdom, United States of America (USA), Venezuela, Vietnam, U.S. Virgin Islands, Wallis and Futuna, Yemen, Zimbabwe.
The Company's payment providers do not process transactions for users from the listed regions. Tiger Casino reserves the right to change the list of restricted jurisdictions at any time without prior notice. The user undertakes not to register for or use the Site's services while located in any of the listed countries or territories.
3.5. Taxation The user is solely responsible for paying all taxes, fees, and other mandatory charges related to winnings received. If, under the laws of your jurisdiction, winnings are subject to declaration or taxation, you must fulfill the relevant obligations to the competent authorities in a timely manner and in full.
4. Opening an account
4.1. Registering an Account To access Tiger Casino's services, you must create a personal account (hereinafter, the "Account"). During registration, you must provide a valid email address or mobile phone number and set a password for subsequent authorization. You must also provide personal data, including your name, date of birth, and contact information.
4.2. Accuracy of information By registering on the Site, you confirm that you provide complete, up-to-date, and accurate information about yourself. You undertake to promptly update your personal data if it changes. Providing incorrect or incomplete information may result in temporary account suspension, restricted access to services, suspension of payouts, cancellation of bonuses, or closure of the Account.
4.3. Identity verification (KYC) To comply with legal requirements and the Company's internal security policy, the Company may request documents confirming the user's identity. This may include providing a copy of an identity document, a photo of the user with the document, video verification, or other identification procedures.
Tiger Casino reserves the right to temporarily restrict access to the account until verification is complete. If you refuse to complete identification or fail to provide the requested documents, the account may be closed without possibility of reinstatement.
4.4. User support For any matters related to registration, updating personal data, or access to the Account, you may contact Tiger Casino support by email at: [email protected].
4.5. Single account Each user is allowed only one account. Only one Account per customer, one home address, IP address, device, or payment details is permitted.
Accounts created again by the same user ("duplicate accounts") are subject to immediate closure. The Company may void such accounts without prior notice.
4.6. Duplicate accounts and bonus policy If a duplicate account was created to obtain bonuses, participate in promotions, or recover deposits, the Company reserves the right to refuse refund of deposited funds and to void all credited bonuses and winnings. If abuse of the bonus program is detected, Tiger Casino may take additional measures in accordance with these Terms of Use.
4.7. Marketing communications By registering, the user agrees to receive informational and promotional messages from Tiger Casino via email, SMS, and other communication channels. Such messages may contain information about bonuses, promotions, and special offers.
The user may opt out of receiving promotional materials at any time by contacting support or using the unsubscribe function in the relevant message.
5. Anti-money laundering (AML)
5.1. User representations and warranties By accepting these Terms of Use and using Tiger Casino's services, you confirm and warrant the following:
5.1.1. Lawfulness of funds You are the lawful owner of all funds credited to your Account. Upon the Company's request, you undertake to provide valid identity documents (passport, ID card, or other official document) and, where necessary, evidence of the source of funds. Tiger Casino may apply additional verification measures, including biometric identification and analysis of financial transactions.
5.1.2. Awareness of risks You understand that gambling involves a risk of financial loss. Use of the Site's services is at your own choice and at your own risk. The Company is not liable for any losses incurred as a result of participating in games or using the Site's services.
5.1.3. Compliance and good faith You confirm that you are familiar with the rules of the games and the manner in which services are provided, undertake to correctly record bet data, and will not take actions that could harm the Company, its business reputation, or other users.
5.2. Checks and identification By accepting these Terms, you grant the Company the right to conduct identity and financial transaction checks on its own initiative or at the request of third parties, including regulatory and law enforcement authorities (hereinafter, a "Check"). Such checks may include verification of identity, contact details, and the source of funds.
5.3. Restriction of transactions For the duration of a Check, the Company may temporarily restrict withdrawals and other financial transactions on the Account until all required procedures are completed.
5.4. Providing false information Providing false, incomplete, or misleading information constitutes a material breach of the Terms of Use. In such cases, Tiger Casino may, at its discretion:
suspend or close the Account;
refuse to provide services;
void bonuses and winnings;
hold funds until the matter is resolved in accordance with applicable law.
5.5. Failure to meet age requirements If the Company cannot confirm that the user has reached the Permitted Age, the account must be blocked immediately.
If it is established that the Site was used by a person who has not reached the required age:
the Account will be closed;
all transactions completed may be deemed void;
deposits made directly through the Site may be returned to the lawful owner (except where false information was provided);
bets will be voided;
all winnings obtained before reaching the Permitted Age will be voided;
if an incorrect date of birth was provided, a refund of funds may be refused.
5.6. Politically exposed persons (PEPs) Tiger Casino applies a risk-based approach to politically exposed persons (PEPs) - persons who hold or have held prominent public functions, as well as their close relatives and business associates.
Enhanced verification measures may apply to such users, including additional document requests, analysis of the source of funds, and ongoing monitoring of transactions.
5.7. Enhanced Know Your Customer (KYC) As part of its policies against money laundering and the financing of unlawful activity, the Company applies comprehensive customer due diligence (KYC) procedures.
The user may be asked to provide additional documents, including:
an identity document;
evidence of source of income;
evidence of ownership of the payment method.
Failure to comply with verification requirements or refusal to provide documents may result in temporary suspension or permanent closure of the account in accordance with applicable law.
Tiger Casino reserves the right to unilaterally refuse service or cease providing services without disclosing reasons in cases provided for by AML/KYC policies and applicable law.
6. Security, login, and password
6.1. You must keep your login and password confidential. Under no circumstances should you disclose them to third parties. If you lose your Account login credentials, you may reset your password using the "Forgot password?" link below the authorization form.
6.2. All actions performed using your Account are deemed to have been performed by you. You are fully responsible for the security of your credentials and for any operations, including financial transactions, carried out using them. Any losses arising from third-party access to your Account are your responsibility.
6.3. If you suspect a security breach or unauthorized access to your Account, you must immediately notify our support team at [email protected]. Upon Tiger Casino's request, you must provide evidence of unauthorized access. The Company is not liable for losses caused by third parties using your credentials, regardless of whether you were aware of a possible threat.
7. Deposits and withdrawals
7.1. To participate in games on our Site, you must fund your Account with a certain amount.
7.2. You confirm that:
7.2.1. Funds deposited to your Account were not obtained unlawfully and are not connected to prohibited activity;
7.2.2. Deposited funds belong entirely to you, and third parties have no rights to those funds.
7.3. Deposits may be made only from bank accounts, payment systems, or cards registered in your name. Third-party deposits, including from relatives, friends, or partners, are not accepted. Breach of this rule may result in voiding of winnings.
7.4. In the case of a refund by bank transfer, the recipient is responsible for fees and bank charges.
7.5. Tiger Casino reserves the right to set minimum and maximum limits on deposits and withdrawals depending on the payment systems used.
7.6. We are not responsible for fees charged by third parties.
7.7. Cash payments are not accepted. The Company may use third-party financial providers to process payments, subject to their rules and standards, which you automatically agree to.
7.8. All transactions are final and may not be cancelled or refunded. You agree to reimburse any unpaid amounts and expenses incurred by Tiger Casino in connection with chargebacks or refunds.
7.9. In the case of suspicious or fraudulent activity, including use of stolen cards or payment reversals, we may block the account, void payouts, and report violations to law enforcement or credit bureaus.
7.10. The Company may debit your balance for amounts owed to Tiger Casino, including amounts from cancelled bets or other debts specified in the "Fraud and cheating" and "Errors and omissions" sections.
7.11. The Account is not a bank account. Funds are not insured, interest is not accrued, and funds are not protected by deposit insurance schemes.
7.12. You must pay for the Site's services and related costs, including taxes and fees. Payment is deemed complete after confirmation via the "Pay" button. By using the Site, you warrant compliance with the laws of your country and confirm your right to use the payment instruments.
7.13. You may request a withdrawal subject to the following:
7.13.1. All deposited funds have been confirmed and have not been cancelled or disputed;
7.13.2. All verification procedures have been successfully completed.
7.14. When withdrawing funds:
7.14.1. The profile must be fully completed with the required information;
7.14.2. Limits apply depending on your status:
| Status | Per day (USD) | Per week (USD) | Per month (USD) |
|---|---|---|---|
| Bronze | 1,000 | 5,000 | 10,000 |
| Silver | 2,000 | 10,000 | 20,000 |
| Gold | 3,000 | 20,000 | 50,000 |
| Rhenium and above | unlimited | unlimited | unlimited |
The limit for cryptocurrency payouts is USD 1,000,000 per month.
7.15. The Company reserves the right to charge a fee on withdrawals of funds that have not been used for play.
8. Bonus funds
8.1. Tiger Casino regularly offers new players a 100% bonus on the first deposit. It applies only to the first deposit and equals the amount deposited. Bonus funds are provided free of charge and are used exclusively on the Site. To withdraw them, you must complete wagering requirements with a multiplier of 35x. Using bonus funds in games other than slots will result in cancellation of the bonus. When requesting a withdrawal of funds, all unplayed first-deposit bonuses are automatically forfeited.
8.2. You may activate or decline the bonus at any time through your profile interface.
8.2.1. After activating the bonus:
The bonus amount is shown on a separate bonus balance, separate from your cash balance.
Bets are first deducted from the cash balance; if funds are insufficient, from the bonus balance.
All winnings obtained using bonus funds are credited to the bonus balance and may not be withdrawn until wagering requirements are met.
After wagering requirements are met, funds from the bonus balance are transferred to the cash balance and may be withdrawn.
Unplayed bonuses do not restrict withdrawals from the real balance, but upon withdrawal all active bonuses are forfeited.
The maximum bonus amount available on the first deposit is USD 1,000.
8.2.2. You may cancel the bonus at any time. Upon cancellation, all funds on the bonus balance are voided.
8.2.3. Some games may be unavailable while a bonus is active. This is indicated by an icon on the relevant game. To access such games again, you must complete wagering or cancel the bonus.
9. Cash and Bonus Balance
9.1. You cannot directly withdraw funds from the bonus balance. All your personal deposits are credited to the cash balance, from which withdrawals are possible. When you request a payout, all active bonuses are automatically canceled. Even if a withdrawal request is rejected, the bonus balance is not restored.
9.2. Before withdrawing funds, it is strongly recommended to review all bonus terms and conditions to avoid losing bonus funds.
9.3. The platform does not set minimum deposit or withdrawal amounts, but third-party payment systems may apply their own limits.
10. Wagering (Wager)
10.1. Wagering is the total amount of bets a player must place for bonus funds to become available for withdrawal.
10.2. A separate wagering requirement applies to deposits: the player must wager an amount equal to three times the deposit (x3) before funds become available for withdrawal.
11. Cashback
11.1. Tiger Casino players are protected from significant losses by the cashback feature, which provides partial reimbursement of lost funds.
11.2. Cashback is 10% of lost cash funds over the entire period since registration. Loss is calculated as the difference between total bets and total winnings. If winnings exceed total bets, cashback is not credited. Payout is processed automatically. Formula: (all deposits – all withdrawals) × 10%.
11.3. Cashback is credited only if the total deposits for the reporting period exceed the total withdrawals. The reporting period starts from the player’s registration date.
11.4. A player can activate or disable cashback at any time through their profile. Once activated, the cashback amount is credited to the bonus balance, and subsequent bets are counted toward wagering. To withdraw cashback, a x3 wagering requirement must be completed.
11.5. Unactivated cashback expires after 24 hours.
12. Fraud, Deception and Criminal Activity
12.1. The following actions are strictly prohibited and considered serious violations of the rules:
12.1.1. Sharing your account data with third parties;
12.1.2. Using automated programs ("bots"), exploiting website vulnerabilities, malicious software, or any illegal and fraudulent activity;
12.1.3. Using stolen or illegally obtained bank card data to deposit funds;
12.1.4. Participating in illegal activities, including money laundering and other crimes;
12.1.5. Collusion or attempted collusion with other players to gain an unfair advantage;
12.1.6. Using special game strategies for unlawful profit, including card counting or opposite betting.
12.2. Tiger Casino may suspend, cancel, or declare invalid any winnings, payouts, or bonuses if there is suspicion they were obtained improperly.
12.3. The Company takes measures to identify collusion participants and is not responsible for losses caused by other players’ actions. All decisions on such incidents are made at Tiger Casino’s discretion.
12.4. If you suspect fraud by another player, you must immediately notify support at [email protected].
12.5. Tiger Casino reserves the right, without prior notice, to restrict access to the website or suspend an account in case of suspected fraud. Funds deposited in such a case are non-refundable. The Company may report violations to relevant authorities and expects player cooperation during investigations.
12.6. It is prohibited to use any services or software for fraudulent or illegal activity, including money laundering. Tiger Casino has the right to block accounts, duplicate accounts, and withhold funds. In such cases, the player waives any claims against the Company.
13. Other Prohibited Actions on the Website
13.1. You must refrain from any abusive, aggressive, or threatening language and actions toward other players or website participants.
13.2. Uploading content that may disrupt website operation is prohibited. Any actions that may affect platform functionality, including spreading viruses, malware, spam, or mass messaging, are strictly prohibited. Interfering with, altering, or deleting any information on the website is also prohibited.
13.3. Use of the website is allowed for personal entertainment purposes only. Copying any website materials is permitted only with Tiger Casino’s written consent.
13.4. Attempts to hack the system, gain unauthorized access, or bypass website security measures by any means are prohibited. In case of such attempts, your access may be immediately restricted and your account suspended. Tiger Casino may report such incidents to relevant authorities.
13.5. The Company is not responsible for damage or losses caused by software defects, hacker attacks, viruses, or other malicious materials while using the website or loading external links.
13.6. Selling or transferring accounts to other persons is prohibited, as is intentionally losing funds to transfer them to other players.